![]() ![]() If you're running Windows 7 (any edition), you must also have. Microsoft Office 2010 (32-bit or 64-bit).Microsoft Office 2013 (32-bit or 64-bit Click-to-Run or MSI installations).Microsoft Office 2016 (32-bit or 64-bit Click-to-Run or MSI installations).The Outlook program in any of the following Office versions can be scanned: The following operating systems are supported: The scenario in the Assistant that is described in this article replaces the Outlook scanning functionality that was originally provided by the Office Configuration Analyzer Tool (OffCAT).įor more information about the Assistant, see About the Microsoft Support and Recovery Assistant. If you're a Support professional, you can review customer reports that are generated in HTML format. Reported problems are linked to public-facing documentation (usually a Microsoft Knowledge Base article) for possible fixes. Microsoft Support and Recovery Assistant use advanced diagnostics to report known problems and details about your Microsoft Outlook configuration. I’m getting excited, after a few Next buttons and no choise I must be getting close to the center of the maze.Scan Outlook by using Microsoft Support and Recovery Assistant (I’m the kind of person that doesn’t read manuals, I just go for it when I get my Ikea furniture in flat packs). As I’m quite technical I’m going for the Advanced option. Depending on my issues I can select a different option. The second attempt was better:Īfter the I agree the following dialog appears: Then after the first attempt I got a failed to install message. The download progress and installation progress get a bit confused. Hmm, isn’t this a super bug that hospitals struggle with? Well the name is a bit unfortunate Microsoft Support and Recovery Assistant ( MSRA). It’s easy to download and install on a PC from the following link. Microsoft has launched a new tool to fix issues with Office 365. By Pieter Veenstra Microsoft Support and Recovery Assistant for Office 365 ![]()
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